Shipping policy

 

IS SHIPPING FREE?

Yes, Shipping is Free.

1.HOW LONG WILL MY ORDER TAKE TO DISPATCHED?

We just need no longer than 1 to 3 business day to deal with your order.

Please contact us firstly (contact@Roxany.store) for more details.

2.HOW LONG WILL MY ORDER TAKE TO SHIP?

Usually shipping time takes 2~5 working days after dispatch to be delivered in the United States.

During rush days, please estimate extra 5 business days more than usual.

3.CAN I TRACK MY ORDER?

5 working days after your parcel is shipped, you will receive an email with the courier’s details and your consignment number, this can be used to track your order.

4.CAN I CHANGE MY ADDRESS?

Please contact us (contact@Roxany.store) before your item has been dispatched.

5.CAN I GET DELIVERY TO COUNTRIES OUTSIDE OF THE USA ?

Please contact us (contact@Roxany.store) to ask for the accurate reply.

For further assistance please email our customer service department at contact@Roxany.store.

If the order is placed and a credit card authorization is released before 9:00 PM Monday through Friday, the order will be processed the same day. If the order is placed after 9:00 PM Monday through Thursday, it will be processed on the following business day.

CONTACT INFORMATION

If you have more questions please contact us.

Support: Monday to Friday: 9AM-9PM ( UTC/GMT -5 )

Address: 2401 E Wardlow Rd, Long Beach, CA 90807, United States
Email: contact@Roxany.store
Phone Number: +1 845 318-6738